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RIM Open Positions - Hyderabad


Dear All,

 

Here is yet another opportunity for you to attract talent for all the RIM open positions in Hyderabad. Please see the details below:

 

Brief overview of RIM (Hiring Manager – Srinivasarao Bandaru)

RIM - As the name implies, managing remote IT infrastructure using a combination of Intranet and Internet with the help of sophisticated tools is described as RIM. RIM is the latest offshore model through which the IT requirements of an organization, specifically the support functions of infrastructure management and maintenance are dealt remotely. RIM is adapted by several organizations as this mode of service delivery helps to reduce the costs by leveraging the infrastructure, tools and resources.

Technical Support Specialist (ITSC) (Job Code – Tech Support)

SKILLS REQUIRED

  • 1 - 3 Years IT experience in Technical Voice Support
  • Experience with remote / Virtual technical support via telephone in call center environment
  • Knowledge of PCs, servers, VPN, Peripherals devices, Wireless connectivity and industry standard software
  • Knowledge of Black Berry & PDA support
  • Experience in any of the following is a mandate

         - Active directory Administration

         - Blackberry Support

               - IBM & Dell Laptop/ desktop support

               - VPN

               - Citrix Client support

  • Excellent verbal & written communication skills
  • Flexibility to work in a 24/7 environment
  • Must be able to work in a team environment

 

Application Packaging (Job Code – Packaging)

SKILLS REQUIRED

  • 3-6 years of experience in Application Packaging either as MSI and/or EXE's
  • 1-3 years of experience in Application sequencing with Softgrid\Microsoft AppV
  • Good understanding in creation of automated packages, including creation of tools, utilities using WISE macros, WISE Templates, custom resource conflict manager tool, MSI analyzer etc
  • Extensive knowledge on the usage of packaging automation (Symatec Wise , Flexera Adminstudio, AppV sequencing tools) and various related tools)
  • Solid troubleshooting skills in resolving application issues around MSI and AppV
  • Prior experience of System administration/integration is desirable
  • Candidates should be ready to discuss specific applications they packaged in MSI and AppV
  • General understanding of Microsoft SCCM

 

Deployment Engineering (Job Code – Storage & Deployment)

SKILLS REQUIRED

  • 2-3.5 years experience in IT, Software Deployment
  • Required to operate and maintain the Deployment tools such as CA Service Desk, Bladelogic, SharePoint, Digital Code Signing, Digital Certificate issuance, reference Secure Builds, and other similar tools
  • The Deployment Specialist will also be required to support the installation and configuration of third party software required by ADP
  • Extremely Knowledgeable in Operating System Solaris / Linux / AIX
  • Windows 2000/2003 , Windows XP/Vista
  • Should have good knowledge on Development Tools- Bladelogic, SharePoint, Unix Scripts
  • Hands-on experience writing scripts (Perl, VB, PHP) or other scripting languages acceptable
  • Should have good knowledge on Protocols- TCP/IP, NETBIOS, NETBEIU
  • Operating System or Development Certifications are desirable
  • Provide guidance on Infrastructure Architecture, Designs
  • Implementations and Operating Procedures
  • Excellent Communication (verbal and written) and interpersonal skills

 

Web Tier Operations (Job Code – System Administration)

Job Responsibilities

  • To help troubleshoot and resolve access, http routing and WebServices related issues in the hosted environments.
  • To handle systems builds (3rd party software) for Apache, SiteMinder, LDAP, Network Devices and PKI.

SKILLS REQUIRED

  • Hands-on Internet / Web Technology (Apache) / networking (F5) experience
  • Hands-on Solaris and/or Linux experience
  • Hands-on SiteMinder experience
  • 3+ years total IT experience
  • Knowledge of Internet protocols, topologies and technologies required.
  • Knowledge of Internet Identity, Federation (SAML) and Security concepts is required
  • Knowledge of network design and configuration is desirable

 

Messaging Engineer (Job Code – Sys Admin)

Job Responsibilities

  • Provide messaging engineering (upgrades, 2nd level technical support/administration, backup/recovery, performance measurement and capacity planning) in support of a large, centralized Exchange environment servicing 45,000+ mail clients.
  • Provides support to Helpdesk team resolving escalate issues in Helpdesk for Email related issues
  • Plans or conducts research projects to identify and evaluate emerging Email technologies
  • Design and implement fault tolerant and disaster recovery solutions
  • Designs "proof of concept" scenarios & test cases in support of Email initiatives.

·         Develops plans and strategies to introduce new messaging technologies into the environment

·         Interface with Information Security, Network Engineering, Internet Engineering, Help Desk, Business Partners and functional groups

·         Remain up to date on current & emerging trends in Email/messaging technology

·         Provides technical expertise to other Associates

·         Proposes, evaluates, analyzes, recommends, develops, and integrates Email based hardware and software system platforms

·         Develop automated procedures and technical documentation to be utilized in the implementation and maintenance processes

·         Work with software and hardware vendors, internal organizations, and business units to provide integrated Email technology and business solutions.

·         Interface with vendors to resolve any issues/conflicts with any issues

 

Skills Required

·         Overall 2-6 years experience in Email & networking environments with experience in the following:

In-depth knowledge of Microsoft Exchange 2007/2010 and Outlook 2003/2010
Ability to architect, evaluate and plan Email infrastructure, deployment and administration

·         Automate Microsoft client and server operating systems (NT 4.0, 2000, XP, 2003), Microsoft Active Directory & Internet Information Server

·         High Availability (e.g. Microsoft 2000/2003 Clustering Services) and Disaster Recovery solutions

·         Email support software/technologies (anti-virus, anti-SPAM, auditing)

·         IBM Netfinity Family Of Servers; EMC SAN; NetIQ; VERITAS

·         Expertise in scripting technologies using VBscript and Perl with good knowledge on ADSI and Exchange are desired.

·         Microsoft Certified Systems Engineer preferred

·         Hands on experience working on Blackberry Server infrastructure, Good infrastructure for iphone, Activesync or any other mobile messaging environment

 

Educational Qualification: BSc / BCA /B.Tech /BE / MCA / MCS

 

 The following candidates need not apply:

 

  • Candidates with less than 1 year in the current company  
  • Candidates who have worked with 3 or more companies and possess only 2 years experience
  • Candidates who have applied in the last 6 months

Note

  • Please upload all the resumes on IKARE
  • IKARE application supports .doc, .xls, .txt, .pdf formats only
  • Referral Bonus would be paid on successful completion of 3 months by the hired referral, if only the resume is uploaded on IKARE
  • Resumes not uploaded on IKARE will not be considered as referrals and associates will not be eligible for referral bonus
  • While uploading the resume on IKARE, please mention the complete name of your referral (First and last name)
  • Please mention the accurate Date of Birth (YYYY/MM/DD) 
  • Please provide detailed comments as to why he / she is suitable to work at ADP, referrals uploaded without valid comments will be eligible for only 50% of the actual referral bonus amount
  • Associates who are working in Citrix Environment and are not able to upload the CV on IKARE can directly email the profile to my id
  • Please mention the Correct passing year of  Class X

 

Please reach out to me (Deepa Kulkarni : Extn - 8557) in case of any clarifications.

 

Looking forward to an even greater involvement in increasing the ADP fraternity.

 

Regards,

Human Resources